
Year: 2024
Client: Atmos
Client's Location: 🇺🇸 🇵🇹 🇮🇩
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Atmos Steam App
An app for the Atmos Steam branches in the USA, Portugal, and Indonesia, allowing users to book and pay for sessions.
About the Project
We developed a comprehensive solution for managing bathhouse businesses. The system includes customer-facing and administrative applications that automate all processes across three bathhouse complexes.
Features
Customer Application
- Booking steam bath sessions
- Online payment for services
- Access to descriptions of bath programs
- Receiving order status notifications
- Participation in the loyalty club program
Administrative Application
- Full-featured CRM/ERP system
- Event schedule management
- Customer database management
- Discount system configuration
- Financial operations monitoring
Technical Highlights
- Multi-regional Support: Accommodating three locations with consideration for local currency and the specific operational characteristics of each complex.
- Ticket and Club Card System:
- User segmentation by groups
- Customizable restrictions on ticket purchases
- Access management for exclusive events
- Integrations:
- Connection to three payment systems (Stripe, Revolut, Xendit)
- Synchronization with 1C accounting software
- Automated reporting
Challenges and Solutions
During development, we successfully overcame several challenges:
- Created a flexible ticket system accommodating different customer categories
- Ensured simultaneous operation of three locations with different currencies and events
- Implemented complex integration with 1C and payment services
Project Outcomes
The application has become a key tool for running the bathhouse business. Automation of routine processes has allowed owners to focus on service quality and network expansion, while customers have gained a convenient way to interact with their favorite bathhouses.
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