Scooter and motorcycle rental marketplace in Thailand

2020
Web App

Scooter and motorbike marketplace

Touch my bike

Client

2020

year

Touch My Bike is a robust IT solution designed to streamline and enhance bike rental businesses in Thailand. Our agency developed an all-in-one software platform tailored to meet the unique requirements of this sector, aimed at optimizing operations, improving customer experience, and driving business growth.

Project Features and Details

1. Customizable and Engaging Website:

  - Objective: To create a beautiful and user-friendly landing page that captures customer interest and builds brand identity.

  - Capabilities:

     - Highly customizable templates to match business branding.

     - Responsive design ensures accessibility on any device.

     - Intuitive content management allows quick and easy updates by business owners.

2. Efficient Bike Reservation System:

  - Objective: Streamline the booking process to provide a hassle-free experience for customers.

  - Capabilities:

     - A user-friendly interface that allows customers to easily browse available bikes and make reservations.

     - Real-time availability updates to prevent overbooking.

     - Secure payment and booking confirmations sent instantly to customers.

3. Comprehensive CRM and Booking Management:

  - Objective: Equip businesses with the tools to manage customer relationships and bookings effectively.

  - Capabilities:

     - Centralized customer database to keep track of individual customer preferences and booking history.

     - Automatic communication features including booking confirmations, reminders, and promotional messages.

     - Detailed analytics and reporting to gain insights into customer behavior and optimize services.

4. Optimized Fleet Management:

  - Objective: Improve the efficiency of fleet operations to ensure consistent service quality.

  - Capabilities:

     - Maintenance tracking to schedule and monitor routine maintenance tasks.

     - Real-time monitoring of fleet status and availability.

     - Efficient inventory management for bikes and related equipment.

5. Additional Integrated Features:

  - Payment Options: Flexible payment integrations support both online payments (e.g., Stripe) and cash on delivery.

  - Customer Review Integration: Seamless integration with platforms like Google, Facebook, and TripAdvisor to showcase customer reviews and boost credibility.

  - Automated Email Notifications: Automated emails for transaction confirmations, reminders, and special offers.

  - Communication Tools: Tools such as Telegram and WhatsApp for efficient fleet management and enhanced customer communication.